What We Collect and Why It Matters
When you open an account with 9c6, we ask for basic identity details and a working mobile number tied to your bKash, Nagad or Rocket wallet. This lets us match deposits to the right account and confirm withdrawal requests without delay. We also log device information
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— browser type, app version, rough connection region — so your login stays recognisable and we can flag anything unusual on a returning session. Payment confirmations from bKash, Nagad and Rocket pass through their own verification steps before we credit your wallet balance; we store the
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transaction reference, not your wallet PIN or password. Support conversations, whether over live chat or email, are kept on file so an agent picking up your case later has the full context. None of this data is sold. Access and use of 9c6 depend on your
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local law and eligible regions in Bangladesh, and this policy applies only where the service is available to you. If regulations change how we're allowed to process your data, we'll update this page rather than notify each account individually, so it's worth checking back before you
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raise a support ticket about older records.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.