Reference

How our legal terms cover your 9c6 account

This page sets out the terms behind your 9c6 account — how we handle sign-up, wallet activity and support requests. Access depends on your local law and whether your region is eligible, so read this alongside your account settings before you deposit through bKash…

Account termsWallet dataSupport accessRegion eligibility
9c6 How our legal terms cover your 9c6 account
GET HELP FAST

Where to raise a legal or account question

Team online

Account and wallet queries

Raise a ticket from your account page if a bKash, Nagad or Rocket transfer doesn't match your wallet balance. Include your transaction reference so support can trace it against our records quickly.

Identity and verification checks

If we ask for identity confirmation before releasing a withdrawal, reply through the same support channel with the document requested. This keeps your account matched to one verified payment name.

Terms and policy clarification

For questions about how a specific clause applies to your account, contact support directly rather than guessing from the policy text alone. We'll point you to the relevant section.

DATA AND ACCESS

How we manage your data and account security

Wallet and login data

We store your bKash, Nagad and Rocket reference details only to match deposits and withdrawals to your account. This data stays tied to your login and isn't shared with unrelated third parties.

Cookies and session handling

Cookies keep your session active between the app and mobile browser so you don't need to log in twice on the same device. You can clear them anytime from your browser or app settings.

Account security steps

Your account is tied to one verified phone number and one payment identity across bKash, Nagad or Rocket. If you suspect unauthorised access, change your password and contact support immediately.

Requesting changes or removal

You can request a copy of your account data or ask us to review what we hold by contacting support through your account page. We respond once your identity is confirmed against your wallet records.

Questions players ask about our legal terms

Access depends on your local law and whether your region is currently eligible. We don't guarantee availability everywhere, so check your account status before depositing through bKash, Nagad or Rocket.

Mismatched names between your wallet and your account can delay a credit. Support will ask for confirmation before releasing funds tied to a Rocket, bKash or Nagad transfer.

Yes. Contact support from your account page and request a summary of the wallet and login data linked to your profile. We confirm your identity before sharing anything.

No. The same terms apply whether you log in through the mobile app or a browser session; your account and payment history stay linked across both.

Raise it through the support channel on your account page first. Most wallet and verification disputes get resolved once we trace the bKash, Nagad or Rocket reference.

We publish updates on this page as they happen, and they apply from that date forward. Rounds or transfers you already completed aren't affected retroactively.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.